How can I check to see if I received my tokens?
To review your recent token transactions, please access your PCH.com account details by clicking here.
If you believe you’re missing tokens, please submit a ticket here
Please be sure to include in the comments the date the game was played, the time played, the score achieved, and tokens you should have earned. This will enable us to research your concern further.
Related Articles
How do I know I received my 5X tokens?
For every slot game you play you will see a line item in the Token History denoting the tokens earned for that game. Once you complete the tournament, you will see a line item showing that you were credited 5X the tokens that you earned on all ...
I received a technical error before I was able to spin the PCHRewards Wheel, what do I do?
Please Note: The "Level Up" Wheel is a one-time only reward per status, it does not provide daily spins. If you received a technical error while spinning the Rewards Wheel, don't worry. You can go to the MyAccount page to spin the wheel. If the wheel ...
How many Tokens should I receive? Why am I not receiving Tokens?
You’ll see how many Token rewards you’re eligible for prior to clicking on any survey opportunity. Completed surveys will get you the full amount of Tokens for the link clicked and incomplete surveys will get you a smaller amount. Remember, surveys ...
Do tokens ever expire?
PCH Tokens do not expire. It's important to also know that we will always display your All Time Tokens earned, which is a number that can never decrease. Your Token Balance will be the number of tokens you have in your account that you have not yet ...
How can I find out how many tokens I have available for use in the PCHRewards Token Exchange?
To see how many available tokens that you can use for chances to win prizes, please click here. Please Note: The token amount in the top right corner of the screen of the PCH digital properties is your all time token total that you have accumulated ...