I received a technical error before I was able to spin the PCHRewards Wheel, what do I do?

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• Why do my spins for the PCHRewards "Level Up" Wheel not refresh daily?

  The "Level Up" Wheel is a one-time only reward per status, it does not provide daily spins. To learn all about PCHRewards and more on the "Level Up" Wheel, please click here.

• Where is the PCHRewards "Level Up" Wheel located?

  The PCHRewards "Level Up" Wheel will be available when you level up to the next Gem Status Level. When earned, you will see a bar near the top of the screen prompting you to play. The bar will let you know you've leveled up and what your new level ...

• I am receiving a "Package file is invalid" error message/Error Code 194 when trying to download one of your apps.  What do I do?

  If you are receiving the "Package file is invalid" error message/Error Code 194 when trying to download one of PCH's apps, clearing your Google Play Store app's data and cache should rectify the issue. 1. Click the "Settings" icon on your Android ...

• I received a 400 Bad Request Error! How do I fix this?

  To resolve the 400 Bad Request Error you are experiencing, you simply need to clear your browser's Cookies and Cache.

• Why are certain prizes locked in the PCHRewards Token Exchange?

  Certain prizes in the PCHRewards Token Exchange require you to reach a certain status before being able to redeem your tokens for entries for the opportunity to win these prizes, so keep playing because reaching higher statuses opens up more prize ...