How do I update the app(s)?

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• I am having technical issue with your app(s).  What do I do?

  If you are having a technical issue with one of the apps, please try the following: 1. Please close other apps that might be running in the background if they are not needed. Multiple apps running in the background can cause performance issues. ...

• How do I find out my App’s version/build number?

  PCHlotto App: From the lobby screen, look at the top left hand corner and click on the “Menu” icon (it looks like three horizontal lines stacked on top of each other.) Look at the top of the "Menu" and you will find your "Build Number". This is your ...

• How do I uninstall and reinstall my app?

  For instructions on how to do so, please refer to the below: Android users: From your device’s home screen, open the “Settings” app (looks like a gear). Tap “Apps”, “Applications”, or “Applications Manager” (varies by device). Tap or swipe to get to ...

• How do I find my phone’s OS Version number?

  For instructions on how to do so, please refer to the below: Android phones/tablets: From your device’s home screen, open the “Settings” app (looks like a gear). From the “Settings” menu, tap or swipe to get to the “General” section. From this menu, ...

• How do I update Operating System (OS) on Android and iOS devices?

  To update your Operating System (OS) on Android devices: Make sure your device is connected to Wi-Fi. Open Settings. Select About Phone. Tap Check for Updates. If an update is available, an Update button will appear. Tap it. Install. Depending on the ...