I changed my email address and when I try to log into your apps, I am being told that I am “unrecognized” why?

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• How do I change my email address on the PCH Websites?

  To change your email address on our websites, please click here. Once you do, please follow the steps that you are prompted with on the page. Please Note: After entering your new email address, you will be asked to check your new email address for an ...

• I requested to change my email address and followed all of the steps, why is my account not up to date?

  For all changes to take effect, please allow up to 48-hours. If it has been less than 48-hours since you changed your email address, please allow more time for all of the changes to reflect on your new email address. If it has been more than 48-hours ...

• How do I view a sender's email address?

  Look for the From: line at the start of the email. This will display the sender's name and email address: In most email programs this line will display the sender's name. You may need to hover your mouse over the name or - tap the name if you are on ...

• I am receiving a "Package file is invalid" error message/Error Code 194 when trying to download one of your apps.  What do I do?

  If you are receiving the "Package file is invalid" error message/Error Code 194 when trying to download one of PCH's apps, clearing your Google Play Store app's data and cache should rectify the issue. 1. Click the "Settings" icon on your Android ...

• How do I add PCH email addresses to my list of trusted email senders?

  To add an email address to to your contacts list using an Android Device: Select contact card above the email. Tap on the Add Contact icon in the top right corner. To add an email address to to your contacts list using an Apple Device: Open the email ...