How do I force close my app/close background apps?
For instructions on how to force close your app/close your background apps, please refer to the below:
- iPhone®/iPad® users, please click here.
- Android users, please click here.
Related Articles
I am having technical issue with your app(s). What do I do?
If you are having a technical issue with one of the apps, please try the following: 1. Please close other apps that might be running in the background if they are not needed. Multiple apps running in the background can cause performance issues. ...
I am receiving a "Package file is invalid" error message/Error Code 194 when trying to download one of your apps. What do I do?
If you are receiving the "Package file is invalid" error message/Error Code 194 when trying to download one of PCH's apps, clearing your Google Play Store app's data and cache should rectify the issue. 1. Click the "Settings" icon on your Android ...
How do I clear my app's data and cache? (Android)
To clear your app's data and cache, please refer to the below step-by-step instructions and pictures on how to do this: 1. Click the "Settings" icon on your Android phone. (It looks like a gear). 2. Once in the "Settings" menu, click on "Application ...
How do I uninstall and reinstall my app?
For instructions on how to do so, please refer to the below: Android users: From your device’s home screen, open the “Settings” app (looks like a gear). Tap “Apps”, “Applications”, or “Applications Manager” (varies by device). Tap or swipe to get to ...
I changed my email address and when I try to log into your apps, I am being told that I am “unrecognized” why?
Do not worry, all this means is that your new email address is now associated with your PCH account. Simply log in with your new email address and you will be able to continue to enjoy our PCH apps. Rest assured, nothing has been made invalid on your ...